Tuesday, November 17, 2009

Our Sweet Dreams Masters (and Mistresses!)






‘So come and dance with me, Jai Ho’

 In recent mornings, if you see a group of men and women dancing along to the popular Pussycat Dolls' upbeat song and thought your eyes are playing tricks on you, fret not. It is our bubbly and energetic ‘Sweet Dreams Masters’ from the housekeeping department having their morning exercise.

Every morning, our 40 housekeeping attendants start the day off by warming up their bodies to the upbeat music of various pop songs, of which ‘Jai Ho’ is their favourite!

Catch them in action and you would be totally overwhelmed by their energy and vibrancy. Some of us joined in on one of the routines recently and we can hardly keep up with them! Some of them are already grandmothers and grandfathers. Who says age is a barrier?



After getting all perked up, they are then ready to take the pledge --not the National Pledge but our very own Housekeeping Pledge where they solemnly and sincerely endeavour to be and have:

Helpful
Organised
United
Superb
Enthusiastic
Kampong Spirit
Efficient
Empathy
Passion
Integrity
Neat
Generous


These are the core values which our housekeepers have pledged to encompass. In fact, if you have the chance to interact with them, you would certainly be impressed by how united they are: they have meals together as a team, they are always sharing their food, always sharing a joke while being hard at work.


You will be touched by their generosity and be amazed by their enthusiasm and passion.

With their high level of  energy and positive attitude, our ‘Sweet Dreams Masters’ are ever ready to sharpen their housekeeping skills. Jessamyn, who is in charge of Training for Housekeeping, with  a team of Assistant Housekeepers who are helping her with the training – Tran and Edilyn (Hotel Michael), Janet (Crockfords Tower), Grace (Festive Hotel) and Annie (Hard Rock Hotel) lead the way in training our enthusiastic housekeepers and getting them up to professional housekeeping standards in our hotels' mock-up rooms every morning.


 
 

From servicing the guest rooms, making up the beds, dusting, vacuuming, cleaning the bathrooms, to replenishing the guest amenities, nothing is too difficult for our professional housekeepers with their years of experience.

Our ‘Sweet Dreams masters’ sure embody the Resorts World Sentosa Kampong Spirit. They organise monthly kampong activities like barbeque parties, steamboat buffet and karaoke. These are the times whereby they put down their cleaning equipment and tools for the day and just chill and hang loose with one another, chatting, eating, drinking, laughing and of course…..exchanging the latest news !

So who says that housekeeping is all about cleaning rooms and making beds? Our housekeepers are really a bunch of bubbly “sweet dreams masters.” They have set the stage for your dreams. So slip into your comfortable beds and sleep the night away. Sweet Dreams!

Thursday, November 5, 2009

Vantage Point

It is a brand new month and things are really heating up. The number of fans of the Resorts World at Sentosa Facebook Page is fast approaching the 10,000 mark. Everyone is waiting anxiously for us to open and we are also stepping up our paces to deliver a Million Moments in One World.

The excitement of our Opening is palpable, judging from the overwhelming response when we launched the preview of Universal Studios Singapore -- everyone just can’t wait to get their hands on the tickets to the theme park!

One of the many exciting privileges of being part of the pre-opening team is that you get the latest updates of the developments, fresh from the oven, before everyone else. Just a couple of days back, I went for my first site visit and got sneak peeks into the resort and her other offerings.
Fans of Resorts World Sentosa seem to be really envious that members of the local and international media got to enjoy a tour of the theme park not too long ago. Not to make you guys more envious but during my recent site visit, I got to see something that the media did not get to see - a bird eye’s view of the entire theme park right from a hotel’s room within Resorts World at Sentosa. I would just imagine that when it is completed, guests will definitely be blown away by that stunning and breathtaking view.

I am sure you have heard of rooms with sea views, lagoon views, pool views and city views but which hotel has rooms that face Southeast Asia's first and only Universal Studios theme park? It is only at Hotel Michael in Resorts World Sentosa that you get this.


Hotel Michael, taken Oct 26, 2009
Cool, ain’t it?

Take a bet, albeit not a real one on Hotel Michael.

 Here's a tip: If you are a guest at Hotel Michael and are staying in an even-numbered room, you can consider yourself really lucky as the room comes with a view of Universal Studios Singapore, free!



A view of the Universal Studios Singapore theme park... once opened, cranes and other construction machinery will not be part of the picture, of course :)

Stand on the rooftop of the hotel and look down onto the theme park-- you might just feel that you have travelled across different fantasy worlds.

Hollywood and New York have never been so near as the two zones are right at the doorstep of Hotel Michael. Enjoy the glitz and glamour of the rich and the famous and if you are lucky, you might just catch a glimpse of Marilyn Monroe!

Kids staying at Hotel Michel may also be the first to realise that the Far Far Away land is actually not that far away after all. You can easily spot Shrek and Princess Fiona’s castle in the comfort of your room. Zoom in and you might be able to spy what they are up to in their castle!


Spot lots of lush greenery? Chances are you are probably looking at the Lost World from your hotel room. Take a closer look and you may just spot the menacing dinosaurs in Jurassic Park!


If there is one view that you should never miss, it would be that of our iconic Battlestar Galactica roller coaster, which is the world’s tallest pair of dueling coasters.

You don’t even have to open your eyes to locate where the attraction is. Just follow the source of wild screams and screeches emanating from the Sci-Fi zone. That’s where the attraction sits.

Guests staying in odd-numbered are not left out either. They will wake up to the breathtaking view of the other parts of Resorts World Sentosa, such as the bustling FestiveWalk and Bull Ring.

Tired from soaking in the sights and sounds of the theme park? Just ask for our friendly room service and you will be able to enjoy afternoon tea with your family in the comfort of room against the orange backdrop of evening’s sunset.

Night falls and you still would like to see more? Climb up to the rooftop of Hotel Michael on the 11th floor where we have our exclusive Sky Bar. I could easily imagine that this would be my favourite hangout spot in the hotel. With a glass of red wine in my hand and the breathtaking night view of the harbour and the Universal Studio to boost, I can’t imagine another way to end the day as this is the only rooftop watering hole in the entire resort which offers the entire view of the harbourfront and Universal Studios Singapore.

So for fans of Michael Graves and Universal Studios Singapore, this hotel should be on the top of your list. But if you can't get a room here, fret not, for REALLY, the hotels in Resorts World Sentosa are within walking distance of one another. Really really. :)